George Bernard Shaw said, ” The single biggest problem in communication is the illusion that it has taken place’
When we speak we use words that hold certain meaning for us.
The same words can hold a completely different meaning for someone else.
Why?
Because we all interpret words from the filter or our experiences.
3 people describing the exact same situation could say:
- Person 1: I have a huge problem
- Person 2: I have an interesting situation
- Person 3: I have a fascinating challenge
If you want to improve on your communication:
❇️ Don’t assume what you meant has been understood. Verify.
❇️ Don’t assume what you understood is what was meant. Clarify.